Welcome Energy
All Instructions are supported by the Direct Debit Guarantee. In order to set up a Direct Debit online you must be the account holder of a personal or business bank or building society account.


Contact Us

Name:
Welcome Energy
Address:
Monarch House 7 Stafford Road Wallington SM6 9AN
Telephone Number:
0800 368 9590
Email:
directdebits@welcomeenergy.co.uk

Contact Information

*

Additional Information

Please Enter First Line of Address
Welcome Energy Account Number

Instruction to your Bank or Building Society to pay by Direct Debit

Welcome Energy, Monarch House 7 Stafford Road Wallington SM6 9AN

Service User Number:
NOTE: Your account number and sort code will identify your bank and branch address.

Instruction to your Bank or Building Society
Please pay BPS re: WELCOME ENERGY LTD Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with BPS re: WELCOME ENERGY LTD and if so, details will be passed electronically to my Bank/Building Society.

NOTE: Banks and Building Societies may not accept Direct Debit Instructions for some types of accounts.

18/10/2025

The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
  • If there are any changes to the amount, date or frequency of your Direct Debit BPS re: WELCOME ENERGY LTD will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request BPS re: WELCOME ENERGY LTD to collect a payment, confirmation of the amount and date will be given to you at the time of the request
  • If an error is made in the payment of your Direct Debit, by BPS re: WELCOME ENERGY LTD or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when BPS re: WELCOME ENERGY LTD asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
Check Authorisation
I confirm I am the account holder and I am the only person authorised to set up Direct Debit payments on the account.
If you are not the only person required to authorise debits you will need to complete a paper Direct Debit Instruction. Please contact us to discuss.

* Denotes a mandatory field